Astea’s COO Explains: How to Use the CX to Boost Profits
While Alliance Enterprise is available as Astea’s flagship field service management and mobility platform for enterprise organizations, the FieldCentrix platform offers streamlined capabilities for small to midsize businesses with consistent workflows and less diverse operations.
FieldCentrix is field service management software that strategically automates and streamlines manual processes and centralizes disparate applications associated with field service. The robust solution eliminates the costs and inefficiencies of an operation based on paper or spreadsheets, optimizes service resources, and provides standardized practices to support key business improvement initiatives and fast deployment.
FieldCentrix seamlessly links processes, people, parts, and data through the combination of workflow software, real-time web communications and mobile devices. It is an international solution that supports various languages, as well as currencies, measurement systems, and time zones.
The FieldCentrix platform includes solutions for:
FieldCentrix offers integration connectors to critical systems in your existing IT environment to create a seamless, cost-effective, high-impact solution for your service operation. With FieldCentrix, you can leverage your existing ERP/CRM investments, maximize service margins, and offer immediate bottom-line results with a quick ROI.