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Careers at Astea

After 40 years, we have 7 offices around the globe, and we’ve helped more than 600 world-class companies achieve new levels of service excellence. We are actively looking for talented, ambitious people who love what they do and thrive on a team dedicated to supporting the vision of the company. The Astea team is a group of seasoned professionals, and we recognize that our success begins with the success of our people. Employees are encouraged to take on responsibility to help drive the future of the organization. View our current openings below or send us your resume:

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Current Openings

Senior Account Manager

Location: Maidenhead, UK

Summary: Senior Account Manager will be responsible for managing existing large-scale national and international Software/SaaS enterprise customers. The Senior Account Manager oversees and optimises existing enterprise implementations and strategic customer relationships focused on the executive/C-suite applying managerial skills to satisfy customer satisfaction and strategic growth objectives, while building positive professional relationships with customers. The candidate can be based anywhere in the UK/Ireland or northwestern Europe.

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Junior QA Analyst

Location: Horsham, PA, USA

Summary: The Jr. QA Analyst is responsible for performing software testing and quality assurance tasks during software development life cycle on assigned projects for Backend and/or Mobile applications, prior to release. The Jr. QA Analyst 1 is also responsible for communicating with other departments within the Client Services, Core Product and QA Representatives to resolve issues relating to assigned tasks.

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Business Consultant

Location: Horsham, PA, USA

Summary: The primary function of this job is to provide consulting services on the Astea suite of products during the implementation of new customers and to Astea’s client base worldwide. This includes requirements gathering related to a customer’s business and internal processes in order to understand their specific configuration needs.

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Sales Executive

Location: Horsham, PA, USA

Summary: The primary function of this role is to own, manage, and drive the full sales cycles from first contact through contract negotiation/close while ensuring satisfied and referable customers. The Sales Executive must be hands-on in learning the product and leveraging multi-channel presentation skills through product demonstrations both in person and via web-based presentations.

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Mobile Solution Developer

Location: Horsham, PA, USA

Summary: The primary functions of this job are threefold: To design and develop the Astea Mobile product, to customize the Astea Mobile product to meet the needs of specific customers and to support the usage of the Astea Mobile product for our current customers. Mobile solution developers will typically learn the application by investigating and resolving customer reported issues before moving on to standard product development and customization projects. The position requires direct interaction with clients when working in a support or custom development capacity.

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Senior Mobile Solution Developer

Location: Horsham, PA, USA

Summary: The primary functions of this job are threefold: To design and develop the Astea Mobile product, to customize the Astea Mobile product to meet the needs of specific customers and to support the usage of the Astea Mobile product for our current customers. The Senior Mobile Solution developer is considered the subject matter expert on the Astea Mobile application and will serve as a lead technical resource and participate in all phases of the development life cycle. They will analyze complex business processes and technical problems and participate in all discussions that shape the Astea Mobile product going forward. They will also mentor less experienced developers and enforce software development standards to ensure product quality.

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Application Developer– Support & Maintenance L2 Analyst

Location: Horsham, PA, USA

Summary: The primary function of this job is to provide superior support to Astea International customers via all channels of communication while reporting, analyzing and resolving software issues, with a primary focus on reproducing, analyzing and resolving customer issues. When open issues cannot be resolved the Software Analyst must coordinate with other department members and the team of technical and business consultants, both domestically and overseas, and monitor the customer issue through resolution, communicating with customers when necessary. The long-term goal of this position is to progress in the ability to analyze and resolve increasingly complex application issues.

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Professional Services Operations Manager

Location: Horsham, PA, USA

Summary: The primary function of this job is to support Professional Services success at all levels of the organization through continuous improvement in business processes, systems, reporting, data and analysis. The Professional Services Operations Manager must be able to leverage various business systems to identify business issues, provide recommendations, implement solutions and develop success metrics.

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Technical Architect

Location: Horsham, PA, USA

Summary: This position requires a dynamic, self-driven, technically savvy individual who wants to be a part of our customer relationship management team. This person is responsible for the successful deployment of the Astea Alliance solution for our customers. This person will manage all technical aspects of the systems implementation effort for their assigned projects (including application installation, technical configuration and integration design and deployment).

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Astea is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.