Digitalisation needs to be about the process not the technology…

11/09/2018 / Digital Transformation / Field Service / News & Events / Erica Tuite

New Field Service News Article from Astea’s John Hunt

This Field Service News article from Astea’s own Managing Director – EMEA John Hunt outlines why the focus should be on end goals–not the technology used to get there–when it comes to digitalisation.

There is a common thread being pulled by executive boards across the globe at the moment both in the field service sector and far beyond. That is, of course, digitalisation.

It’s a topic that Astea’s customers and new prospects are keen to talk to us about. However, there is a fundamental point which is often being overlooked by companies as they dive head first into weaving the digitalisation thread into their strategy.

In this new Field Service News article from Astea’s Managing Director – EMEA John Hunt, he outlines why the focus should be on end goals–not the technology used to get there–when it comes to digitalisation. The article is called “Digitalisation needs to be about the process not the technology”, and you can read it now on their website.

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