Today’s field service customers expect faster service, so connectivity and access to accurate data are increasingly important. Yet many companies spend up to 75% of their IT budgets on legacy systems that don’t help them deliver quicker or better service.
To meet your customers’ expectations and stand out from your competitors, your FSO needs to use a modern field service management (FSM) system equipped with cloud capabilities.
With a cloud-hosted FSM system, you can ensure both your office staff and field staff are always connected to the most up-to-date information, as well as the tools they need to provide a stronger customer experience.
In our Cloud Capabilities eBook, Erik Breen, Astea’s Director of Cloud Hosting Services, explains the pros and cons of the different cloud scenarios—on-premise vs. cloud hosting, public cloud vs. private—available to field service businesses
The free eBook also addresses:
- The speed and flexibility of cloud-deployed solutions that enable your team to more quickly address customer concerns
- Usage-based pricing models that provide a cost-effective means of connecting your workforce and customers
- High availability and resiliency of cloud solutions to guard against system downtime, and thus lost business
- How cloud hosting can simplify your IT systems while bringing new potential to harvest valuable data insights to eliminate inefficiencies
Fill out this form to get instant access to the full eBook and discover in-depth how cloud-hosted FSM solutions can speed up your organization’s success in today’s marketplace.