Complete Form to Download eBook: Cloud Capabilities

Learn How FSOs Are Using Cloud Hosting to Get Ahead

Today’s field service customers expect faster service, so connectivity and access to accurate data are increasingly important. Yet many companies spend up to 75% of their IT budgets on legacy systems that don’t help them deliver quicker or better service.

To meet your customers’ expectations and stand out from your competitors, your FSO needs to use a modern field service management (FSM) system equipped with cloud capabilities.

With a cloud-hosted FSM system, you can ensure both your office staff and field staff are always connected to the most up-to-date information, as well as the tools they need to provide a stronger customer experience.

In our Cloud Capabilities eBook, Erik Breen, Astea’s Director of Cloud Hosting Services, explains the pros and cons of the different cloud scenarios—on-premise vs. cloud hosting, public cloud vs. private—available to field service businesses

The free eBook also addresses:

  • The speed and flexibility of cloud-deployed solutions that enable your team to more quickly address customer concerns
  • Usage-based pricing models that provide a cost-effective means of connecting your workforce and customers
  • High availability and resiliency of cloud solutions to guard against system downtime, and thus lost business
  • How cloud hosting can simplify your IT systems while bringing new potential to harvest valuable data insights to eliminate inefficiencies

Fill out this form to get instant access to the full eBook and discover in-depth how cloud-hosted FSM solutions can speed up your organization’s success in today’s marketplace.

Alliance Enterprise

Benefits

Benefits

Whatever your business needs to optimize its field service operation, we provide through our end-to-end service lifecycle management solutions.Innovate, collaborate, inform and demonstrate value during every interaction. Our solutions drive business benefits so you can create a compelling competitive advantage and not only survive, but thrive, in this dynamic global economy.

Features

Astea’s products and services make it easier for you to do business with your customers, vendors, and partners. Trusted by the world’s best service-driven companies, our field service technology features were designed to help you outpace the competition, win the global talent war, effortlessly leverage third party and contingent workers, and deliver actionable business intelligence to every stakeholder in your service ecosystem.

Features
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Fujifilm

“Fujifilm achieved an ROI in one year, improved parts tracking in the field, and reduced the time technicians spent on administrative duties.”

APi Group, Inc.

“We found that Astea’s deep domain expertise, in conjunction with their robust solution, offered the breadth and depth of functionality, as well as the level of flexibility, that was the perfect fit for our organization’s needs.”