Watch the on-demand webinar now to see how non-technical users without coding skills can build intelligent integrations.
Your business has many moving parts – but how seamlessly do they communicate with one another? Can you afford data entry errors, data silos, long customer response rates and prolonged decision making since your users don’t have a holistic view of customer data? Building integrations used to require your organization to have technical users with coding skills OR additional cost to your field service management (FSM) provider for building them. Not anymore, thanks to Alliance’s integration capabilities.
Today’s business back-office users are highly connected to information through multiple channels, relying on field service management, customer relationship management (CRM), enterprise resource planning (ERP), and other software platforms to drive effective customer communications and operate the business. Integrating these applications together can be critical to empowering employees, reducing the time required to respond to customers, ultimately driving operational efficiencies around data validation and improving customer satisfaction.
As a part of Astea’s Technology Webinar Series, we are happy to offer you the on-demand webinar “Intelligent Integration – Connecting Applications and Sharing Data” featuring Astea’s Director of Technology, Michael Glaser, in which he highlights key integration challenges faced by today’s service organizations. Watch it now to see a live demonstration of our FSM platform’s “Low-Code/No-Code” Integration Toolkit and see how it can help your organization:
- Share meaningful data across multiple platforms
- Eliminate data entry errors
- Empower employees with increased decision making ability
- Improve customer response time
- Streamline user experiences
- Drive technology adoption and engagement