[ON-DEMAND WEBINAR] A Cohesive Approach to FSM & Service Parts Planning

5/30/2019 / News & Events / Katia Loboda

Watch the on-demand webinar now to see how organizations can achieve optimal inventory stock level and meet SLAs through the integrated field service management and service parts planning solution from Astea and Baxter Planning.

If you’re like many FSOs, you are also constantly asking, ‘What is our optimal inventory stock level?’ and ‘Where should we store the spare parts in order to meet our SLAs?’

Typically the same technician visited the same customer site and fixed the same piece of equipment for years, so predicting what parts to keep in technician-held inventory was pretty simple. But things are more complicated today, and traditional supply chain methodologies no longer work. Many field service organizations find themselves challenged with:

  • Reducing total inventory carrying costs while delivering higher, more consistent service
  • New technicians who don’t know what stock to carry
  • Multiple models of installed products, with spare parts that are not all compatible

Watch the on-demand WBR Insights webinar A Cohesive Approach to FSM and Service Parts Planning featuring Astea’s Director of Global Marketing, Emily Hackman and Baxter Planning’s Director of Product Strategy, Mike Ross, as they discuss:

  • Why traditional supply chain methodologies no longer work
  • The breakdown of the service lifecycle
  • The integrated field service management (FSM) and service parts planning solution from Astea and Baxter Planning

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