Live TSIA Webcast Thursday, January 20, 2011 at 9am PT / 12pm ET
After two years of economic gloom, TSIA’s annual Member Technology Survey showed field service organization were spending again, with one in five companies having approved budget for field service optimization and logistics tools in 2010-11. But the big surprise was mobility: a whopping 34% of field service members have budget for mobile field service tools over the next year.
Tune in to find out about:
- Mobile ROI: Five business benefits for adopting mobile field service capabilities
- Mobile usability: learn the three phases of sophistication for mobile tools, and the pros/cons of each
- Mobile features: Real world examples of how companies are using innovative mobile tools such as real-time scheduling optimization, GPS tracking, parts visibility and management in the field, in-depth service histories as well as contract entitlement and SLA management.
Attendees will receive a free copy of a new joint research report from Astea and TSIA: “Mobile Enablement: Field Service Automation,” with more detail on each of these trends, as well as customer case studies.