Infographic: Attracting Millennials - Win the Talent War for Tomorrow's Field Technicians

4/30/2018 / Uncategorized / Erica Tuite


At Field Service USA two weeks ago in Palm Springs, CA—the biggest field service conference of the year—there were many common themes being discussed in the sessions, round tables and exhibit hall.

One theme kept coming up, ‘With all the baby boomers retiring, how do we do a better job of attracting the next generation of field technicians, the Millennials?’

We interviewed nearly 50 Millennial field technicians and used leading industry research to create an infographic that tells you what you need to know:

  • Current supply and demand of Millennial workers
  • Best practices for attracting Millennials
  • Their most-wanted technology list

Like the infographic and want to learn more best practices for hiring the next generation of field technicians? Watch our On-Demand Webinar “Fixing the Technician Resource Gap: Win the Talent War for Millennial Technicians” to learn:

  • Current state of field technicians in the labor force
  • Profile of real-life Millennial field technicians – get inside the mind of tomorrow’s service agents
  • How to improve your technician recruiting, hiring, training and development
  • The real-world benefits of using a contingent technician workforce


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