Watch this new video featuring Astea COO David Giannetto to learn how to digitally transform your company and compete with digital brands.
Lately, we’ve been talking a lot about digital transformation because we know it’s top of mind for many established service companies.
As a 40-year-old field service software company, Astea was among the first to realize the benefits of digitally transforming the service lifecycle. Since then we’ve been on our own journey of transformation and experienced the same challenges all companies face when trying to evolve and modernize, so we’re in a unique position to help others with their own journey.
We recently asked our Chief Operating Officer David Giannetto to sit down and discuss Astea’s philosophy on digital transformation, as well as some of the ways we’re helping our clients to strategize for 2019 and compete against digitally-native brands.
To learn more about solutions from Astea, and how we can help your company to actively shape the customer experience, click here.