Astea and YASH Expand Integrated Field Service Solutions’ Reach

6/28/2019 / News & Events / Katia Loboda

Service technician wearing helmet and goggles uses integrated mobile solution via tablet, standing next to oil valve and pipes.

Astea Partners with YASH Technologies to Help Service Providers Derive Maximum Value from the Alliance Enterprise™ Solution

YASH will drive implementation and adoption of Astea’s integrated solutions for field service management throughout North America

HORSHAM, PA (May 27, 2019) — Astea International Inc., a leading global provider of field service mobile solutions and service management software, proudly announces YASH Technologies is joining its solution implementation partner network.

YASH will help drive the implementation and adoption of Astea’s best-of-breed field service management solutions throughout North America. As a leading technology integrator and outsourcing partner for large and fast-growing global clients, YASH will support service organizations seeking to maximize the benefits of Astea’s Alliance Enterprise™ platform.

The Astea-YASH Mission: Driving Value Creation

“We’re constantly seeking ways to accelerate our customers’ time to value,” said Anil Gupta, VP of Service Delivery for Astea International. “YASH will enhance our customer success enablement by helping service providers leverage our solution to drive organizational efficiency and address critical business needs.”

“Our mission at YASH is to help organizations adopt best-of-breed solutions to derive a competitive advantage,” said Manoj Baheti, Chief Executive Officer, YASH Technologies. “We’re excited to join forces with a partner who has a long-standing, well-respected history of developing best-of-breed service management technology. Strategic alliances with leading technology players like Astea enable us to deliver cost-effective integration and implementation services that are not only robust, scalable, and innovative, but also results-oriented.”

Field Service Mobile Solutions that Surpass the Competition

For field service providers to differentiate their value offering in today’s competitive marketplace, they need to offer all-inclusive, value-added service experiences that resolve all customer needs with minimal customer effort required. Integrated field service solutions are the only way to create such experiences.

Technician’s hands holding a tablet computer displaying a mobile field application the technician uses to service a robotic arm.

Through Astea’s standard connectors and custom integrations, field service organizations can easily share information across finance, ERP, CRM, and other core business applications. As a result, staff can boost productivity, deliver stellar customer experiences, and cultivate customer loyalty, all with less time and effort than otherwise possible.

Astea’s new partnership with YASH accelerates Astea’s ability to help service leaders reinvent their service value, differentiate themselves from their competition, and drive profitable growth through the adoption of our best-in-breed field service management and mobile solutions.

About Astea International

Astea International is a global leader in field service and mobile workforce management, including all the cornerstones of full-service lifecycle management: customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization. Astea technology helps the world’s best service-driven companies generate higher profit while properly balancing customer satisfaction and service levels through proactive communication that creates a seamless, consistent and highly personalized experience at every customer relationship touch point. Astea’s solutions unify processes, people, parts, and information to focus the entire organization on the creation of sustainable value in highly competitive, global markets.

www.astea.com. Service Smart. Enterprise Proven.

© 2019 Astea International Inc. Astea, Astea Alliance and Alliance Enterprise are trademarks of Astea International Inc. All other company and product names contained herein are trademarks of the respective holders.

Company Contact:

Emily Hackman

Director of Global Marketing

215-682-2500

ehackman@astea.com

Investor Relations:

Matt Kreps

Managing Director

Darrow Associates Investor Relations

214-597-8200

mkreps@darrowir.com

About YASH Technologies

YASH Technologies focuses on enabling its customers to succeed and drive IT Business Transformation. As a leading technology integrator and outsourcing partner for large and fast-growing global clients, YASH combines operational and IT technology with flexible business models to enable value-driven innovation throughout client enterprises. YASH customer-centric engagement and managed services delivery framework integrates domain expertise and consulting capabilities with proprietary methodologies to provision application, infrastructure and end-user focused Right-Sourcing services. Headquartered in the U.S, with delivery and sales centers globally, YASH serves its customers across six continents. YASH is an SEI CMMI (Level 5) and an ISO 9001:2015 certified organization.

For more information, please visit http://www.yash.com or email info@yash.com.

Company Contact:

Nick Bitting

Marketing Manager

309-236-5615

nick.bitting@yash.com

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