Astea’s North America team is proud to sponsor and participate in WBR’s Field Service Amelia Island 2019 on August 19-21 in Amelia Island, FL. This year, the event will focus on topics such as shifting to predictive service models, adopting emerging technologies like AR, AI and IoT, and solving workforce challenges more effectively to provide a better customer experience.
If you’re a decision maker within your organization and want to find out how you can differentiate as a service leader in today’s competitive landscape, make sure to connect with us at the show!
Join our roundtable discussion featuring our newest IoT partner, Software AG, and see how the integrated field service management (FSM) and IoT/predictive analytics solution from Astea and Software AG will help field service organizations (FSOs) achieve new levels of profitability through predictive maintenance and intelligent contracts.
Want to see our integrated software in action?
We will be showing live demonstrations of our integrated software at booth #200. Stop by and see for yourself how Astea’s Alliance Enterprise powered with IoT capabilities can help you differentiate as a service leader with:
- Zero-touch, automated field service
- Automated alerts from your installed assets
- Proactive monitoring
- Remote diagnosis
- Predictive maintenance
The future of service is here. In fact, 68% of field service industry experts are predicting a major role for wearable technology in the near future, this means the ability for your field technicians to diagnose and resolve an issue straight form their smartwatch. If you don’t invest in the right software, you will get left behind. By implementing smart, future-proof software, your organization can lower its operating costs by:
- Increasing first time fix rate
- Completing more jobs per day
- Limiting human intervention
- Decreasing average repair time and number to truck rolls/dispatches.
By leveraging IoT and customer data, organizations are able to predict and prevent issues from arising. This proactive action not only improves uptime and saves time and money, but most importantly, delights customers.
Can’t make it to the conference? Request a private demo today!