Webinars

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Field Service Webinars

The field service industry is constantly evolving. You need an easy, convenient way to learn about all the latest service management trends, which is why Astea regularly offers helpful live webinars and on-demand webinar replays. Educational and informative, our webinars provide insight into some of the field service industry’s biggest challenges and hottest emerging technology trends.

Featured Webinars:

Cloud Hosting Capabilities

Your customers demand fast, uninterrupted service. Can you guarantee your in-house servers that host critical systems—such as your FSM platform—won’t ever go down unexpectedly? In this webinar featuring Astea’s Director of Cloud Hosting, Erik Breen, find out the pros and cons of various cloud deployment options and understand how cloud-hosted FSM solutions help you to deliver customer-centric, value-added service.

 

The Field Service Workforce of the Future

In this on-demand webinar, Astea joined WorkMarket to discuss how our comprehensive field service management software (FSM) solution coupled with WorkMarket’s intelligent online platform and marketplace for businesses, enables intelligent scheduling and management of both full time employees and contractors to facilitate the right balance of labor supply to meet your target SLAs and fill labor gaps.

 

Other recent Astea webinars include the following:

A Cohesive Approach to FSM and Service Parts Planning

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State of Service 2019

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The Rapidly Changing World of Field Service Management

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What Skill Sets Does the Field Tech of the Future Require?

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Understanding the Next Generation of Field Service Technician

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As Field Service Management Evolves, So Should Our KPIs

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The Changing World of Field Service Management

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Intelligent Integration – Connecting Applications and Sharing Data

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A Practical Approach to IoT in Field Service

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Key 2019 Trends Amongst Service-Centric Manufacturers

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Fix Your Technician Resource Gap

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Introducing Alliance Enterprise: What’s New on Astea’s FSM Platform?

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How the Top Performing Field Service Organizations Address Today’s Challenges

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FSM Technology Adoption: Medical Device Industry Insight for 2018

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Visual Intelligence in FSM = Customer Trust and Tech Efficiency

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6 Steps to Make Your Field Service More Profitable Featuring APi Group

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Astea Webinar Feat. The Service Council: Biggest Mobility Trends for 2018

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Getting the Right Prescription for Driving Outstanding Customer Experiences – Feat. Konica Minolta

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